1. Introduction

This Privacy Policy explains how STYLE-Q PRIVATE LIMITED collects, uses, stores, and protects personal and business information when you use Style Q Partner on Android, iOS, and the Partner web platform at partner.styleq.in.

2. Information We Collect

• Account identity: Name, mobile number, profile photo, roles/permissions, and authentication data
• Business listing data: Salon/branch name, address, geo coordinates, hours, amenities, services, pricing, media, GST/compliance fields, and marketplace status
• Operational data: Booking confirm/reject actions, queue/slot management events, staff activity related to Partner features
• Customer contact shared for fulfilment: Customer name and mobile number associated with bookings/queues you receive through Style Q
• Device & usage data: Device type, OS, app/web version, push tokens (native), logs, and technical diagnostics
• Plan & entitlement data: Subscription/plan status and feature limits associated with your tenant

3. How We Use Your Information

• To authenticate Partner users and manage tenant/branch access
• To publish and operate your marketplace listing after approval
• To enable booking, queue, catalog, media, and notification workflows
• To communicate approval, rejection, booking, and account updates
• To enforce entitlements, security, fraud prevention, and platform policies
• To provide support and improve Partner product reliability

4. Data Sharing

• Customers: Listing information you publish (services, prices, photos, location, hours) is visible to Style Q customers
• Service providers: Hosting, messaging, analytics, media storage, and similar processors under appropriate safeguards
• Legal / compliance: When required by law or to protect Style Q, users, or the public

5. Customer Data You Receive

When a customer books or joins a queue at your branch, Style Q shares limited customer information (typically name and mobile number) so you can fulfil the appointment. You act as an independent controller/processor for how you handle that data at your business and must comply with applicable law and Style Q Partner Terms.

6. Permissions & Web Cookies

• Notifications (app): Used for booking and approval alerts; you may deny permission in device settings
• Camera / media: Used when you upload logos, banners, album photos, or documents
• Location: May be used during branch registration/mapping to set accurate salon coordinates
• Web: Partner web may use essential cookies/session mechanisms required for authenticated use; see also our website cookie notice

7. Data Security

We use technical and organizational measures appropriate to the sensitivity of Partner and customer data, including encrypted transport and platform-protected credential storage on native apps. No system is perfectly secure; please protect your devices and OTP access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will change accordingly. Continued use of Style Q Partner after an update means you acknowledge the revised policy.

11. Contact Us